Privacy Policy

Effective date: July 18, 2025

At Prime Shine House Cleaning, we respect your privacy. This policy explains how we collect, use, and protect your information when you visit our website, contact us, or submit an online form.

1. Information We Collect

We may collect information you provide directly to us, including:

• Your name
• Your email address
• Your phone number
• Your address or requested service location
• Details included in messages, quote requests, or booking forms

2. How We Use Your Information

We may use the information we collect to:

• Respond to cleaning inquiries and quote requests
• Schedule services and provide appointment updates
• Communicate about the services you request
• Improve our website, customer service, and cleaning services
• Send occasional promotions, which you may opt out of at any time

Prime Shine House Cleaning does not sell or rent your personal information.

3. Cookies and Website Tracking

Our website may use cookies, analytics, and similar technologies to understand website traffic, browser types, device information, and how visitors use the website. You can limit or disable cookies through your browser settings.

4. Data Security

We use reasonable administrative and technical measures to protect the personal information submitted through our website. However, no method of online transmission or electronic storage can be guaranteed to be completely secure.

5. Third-Party Services

We may use third-party services for scheduling, customer management, email, website analytics, advertising, and form processing. These providers may process information as necessary to perform services on our behalf.

6. Your Choices and Rights

You may contact us to:

• Request access to the personal information we have about you
• Request a correction to your information
• Ask us to delete your information when applicable
• Opt out of promotional communications

7. Contact Us

If you have questions about this privacy policy or how your information is handled, please contact us.